I never received or deleted my confirmation email or I lost my confirmation #. Why was my credit card charged multiple times?
Please click here
to contact us and we can give you your confirmation number or resend your email confirmation.
If you received an error message that your credit card could not be charged and you had to correct some of the information you entered, such as security ID, address, name on the card or expiration date, then you might see multiple "pending" charges on your bank or credit card statement for a few days after you successfully submit your registration. I registered to mail in a registration form and/or check. Can I change and pay by credit card?
These "pending" charges should disappear after a few days, and your credit card will only actually be charged one time for the amount due when your registration was submitted. Should you find that multiple pending charges from FundRacers turn into actual multiple charges on your card, then please contact us for assistance.
How does the family discount work?
If you need to make changes, click here
to contact us.
FundRacers is happy to offer families a discount on registration for some races. The discount applies when you register a certain number of people, typically 4 or 5. You don't have to do anything to request the discount. The discount is calculated automatically by our system, and will show up in your order basket once the correct number of people have been entered. Keep in mind the discount only applies to the first 4 or 5 people you register. After that, registration charges are calculated at the regular price in effect at the time you register. Do I need to print my confirmation?
You do not have to print your confirmation, but you may bring it with you to the event if you choose. Do I have to register my young children?
Your younger children are welcome to tag along. However, if you want t-shirts for them, then you should register them.